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Cancellation and refunds

How GamingCap cancellations, renewals and refunds work.

Last updated: October 4, 2026

Cancel any time

Cancel from your account to stop the next renewal. Cancellation does not end the period already paid for.

Refund eligibility

A first membership charge may be refunded in full when requested within seven days. Duplicate charges, payments that never grant access and confirmed billing errors are refunded. Renewal charges are reviewed when charged in error or when a substantial service failure affected the paid period.

Requesting a refund

Email from the account address with the payment reference. Approved refunds return to the original payment method; bank processing time is normally five to seven working days after approval.

Contact

Email hello@pracandy.com.

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GamingCap GamingCap

AI highlight and montage software that turns your match recordings into a montage of your own plays.

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GamingCap is AI highlight and montage software by Pracandy. Game names belong to their owners; GamingCap is not affiliated with or endorsed by any game publisher.

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